What This FAQ Covers
We've put together answers to the questions that come up most often — from setting up your account for the first time to sorting out a payment that needs a second look. If you're depositing via Nagad or Rocket and want to know exactly what happens after you confirm the transfer, that's here. If you're trying to log back in on a
new phone and need to know about the OTP step, that's here too. Players in Dhaka and Chittagong ask us about wallet verification and withdrawal timelines more than anything else, so those get their own entries below. We've written these answers the way we'd explain them to you directly — no jargon, no runaround. If something isn't covered, our support team is
reachable through the channels listed further down this page. Availability of all services depends on your local law and eligible regions.
- bKash deposits
- Nagad transfers
- Rocket payments
- Account verification